Terms of service

Company: Davide Grasböck

Address: Hirschstettner Straße 63, 1220 Vienna, Austria

Email: support@scalebrowser.net

These terms govern your use of the Scalebrowser website, the desktop client, the browser engine and the account behind them. By creating an account you accept them. Any terms of your own do not apply unless we agree to them in writing.

Scalebrowser is software that runs on your machine. We provide a signed desktop client, a signed browser engine, and an account that carries your subscription and issues the entitlement your installation checks. We do not run browsers for you, and we provide no proxies, no accounts on third-party services and no data.

The software is licensed, not sold. You get a non-exclusive, non-transferable right to use it for as long as your subscription is live. You may not redistribute the engine, sublicense it, resell access, or reverse engineer it beyond what the law permits without agreement.

You must be 18 or older and able to enter a contract. You need an account to subscribe and to download. Keep your credentials to yourself: we treat anything done through your account as done by you, until you tell us it was not. One account belongs to one legal person. How many installations may run against it at the same time depends on your plan and is stated on the pricing page; registering one more than your plan allows is refused until you release an existing one.

You can delete your account at any time from the settings. Deletion runs on a 30-day window: during it the account can be restored, after it the data is gone and cannot be recovered.

An account without an active subscription cannot start browsers and cannot download the engine. Profiles and stored data remain readable and can be deleted; nothing is removed because a plan is missing. There is no free plan.

A paid subscription starts with a 7-day trial. A payment method is required up front, and at the end of the trial the subscription converts automatically to the plan you chose and is charged. Cancel before the trial ends and nothing is charged.

One trial per customer. We bind the claim to the email address and to the payment method, so a second account or a second card does not open a second trial.

The plans differ in two numbers only: how many browsers you may run at the same time, and on how many machines. They do not differ in what the software can do, and the number of profiles you keep is unlimited on every plan. Current plans and prices are shown on the pricing page. We invoice under the Austrian small business scheme (§ 6 (1) 27 UStG) and therefore show no value added tax on an invoice, so the price you see is the price you pay. Payment runs through Stripe; we never see your card number.

Billing is in advance for each period, monthly or yearly, and renews automatically until cancelled. If a payment fails we may suspend the subscription after notifying you.

You can cancel at any time with effect from the end of the paid period; we do not refund the remainder of a period that has already started. We may terminate for good cause, in particular a serious breach of the section below.

After a subscription ends, an engine you already downloaded keeps running, but no longer receives new versions or updates, and the client goes read-only.

If you are a consumer in the EU, you have 14 days to withdraw from the contract without giving a reason. The period starts on the day the contract is concluded. Your access begins right away, and withdrawing does not change that: for the days you actually used the service we may keep a proportionate amount, and the rest is refunded.

This applies to consumers only. If you buy as a business, the right of withdrawal does not apply, and a subscription ends at the close of the period you have paid for.

To withdraw, an informal message to support@scalebrowser.net is enough. You may use the model form below, but you do not have to.

Model withdrawal form (complete and return this form only if you wish to withdraw from the contract):

To Davide Grasböck, Hirschstettner Straße 63, 1220 Vienna, Austria, support@scalebrowser.net:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.

You are responsible for what you do with the software and for whether it is lawful in your jurisdiction. You may not use Scalebrowser to break into accounts that are not yours, to commit fraud or payment abuse, to send unsolicited bulk messages, to infringe someone else’s rights, or to attack a service by volume.

Automated access to a third-party service may be governed by that service’s own terms. Whether your use complies with them is your call and your risk, not ours. We may suspend an account we have concrete reason to believe is being used for the conduct listed above.

If a third party makes a claim against us because of what you did with the software, you cover the cost of defending it and any damages awarded, as far as you are responsible for the breach. We will tell you promptly, leave the defence to you where the law allows it, and not settle without asking you.

We may change plans and prices. For a running subscription a change takes effect at the start of the next period and never inside one you have already paid for, and we tell you by email at least 30 days before. If you do not accept it, cancel before that day and the old price applies until the period ends.

We develop the product, so features change, and some may be withdrawn. We will not remove a capability your plan is sold on without telling you at least 30 days beforehand by email; if that makes the plan worth less to you, you may cancel with effect from the day the change takes effect.

One thing does not depend on us at all: a version you have already installed keeps running on your machine. We cannot switch it off remotely, and nothing in this section lets us.

The browser engine is a modified build of Chromium, which is open-source software under the BSD 3-Clause licence and other licences of its own. Those licences continue to apply to those components and are not restricted by these terms. The licence texts and the copyright notices are in the licenses folder of the engine package, and we send them to you on request. Our two client libraries are published under the MIT licence.

If you send us an idea, a bug report or a suggestion, we may use it without owing you anything and without treating it as confidential. That is not a claim on your work: do not send us anything you want to keep or that belongs to someone else.

You may not use the software, or let anyone use it, in breach of EU, Austrian or United States export control or sanctions law. You confirm that you are not located in a sanctioned territory and are not on a sanctions list. We may refuse or end service where the law requires it.

The software runs on your machine, so it does not stop when our servers do. If our control plane is unreachable, an installation keeps working for several hours before it goes read-only. We do not promise a specific uptime for the website or the control plane, and we may take them down for maintenance.

The statutory warranty applies. Where you are a business, claims for defects must be raised within a reasonable time after you notice them.

We are liable without limit for intent, for gross negligence, for personal injury, and under the Product Liability Act. For slight negligence we are liable only for breach of an obligation that is essential to the contract, and only up to the damage typically foreseeable for a contract of this kind. We are not liable for lost profit, for data you did not back up, or for what a third-party service does with an account you operate.

We may change these terms with at least 30 days notice by email. If you do not accept a change, you may cancel with effect from the day it takes effect. Continuing to use the service after that day counts as acceptance.

You may not transfer this contract to someone else without our written agreement. We may transfer it if the business is sold or restructured; if that happens we tell you at least 30 days beforehand, and if you are a consumer you may cancel with effect from the day of the transfer.

If a provision of these terms turns out to be invalid, the rest stays in force and the invalid one is replaced by what comes closest to it in a lawful way. Not enforcing a right on one occasion does not give it up.

These terms, the privacy policy, the data processing agreement and the plan you chose are the whole agreement between us on this subject; nothing said beforehand is part of it. Changes need writing, and so does this sentence. For consumers, this does not limit any statement we made to you personally.

Neither of us is in breach for a delay caused by something outside our control, such as a war, a natural event, a power or network failure at a scale we do not operate on, or a legal order. If it lasts longer than 30 days, either of us may end the contract for the part affected.

We contact you at the email address on your account, and you can reach us at support@scalebrowser.net. Keep your address current: a notice we send there counts as received.

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. For consumers, this does not remove the protection of the mandatory law of your country of residence. For businesses, the courts at our registered seat have exclusive jurisdiction.